Join a company that helps you differentiate yourself
It all starts with the right infrastructure
Access to Top Producing Realtors
Personal Dedicated Marketing Team
Event Support and Videography
State of the Art Tools and Resources
The Total Mortgage Story
How We've Helped Borrowers - and Loan Officers - Mortgage Easier Since 1997
Total Mortgage was founded in Connecticut in 1997 by John Walsh, a loan officer with years of experience helping borrowers reach their goals. Since then, a lot has changed, and the company found its strength in being able to evolve and grow. We’ve pivoted with the times and have been a borrower-first business, always – and that focus has remained consistent for over 28 years.
After the housing market crash in 2008, we took advantage of the early 2010s and used that time to evaluate our best path forward. Scott Penner took over as CEO in 2015, and we began a growth trajectory that truly revolutionized our business. Rather than primarily focused on leads, we placed a higher emphasis on referrals, our realtor partners, and actively recruiting new branch locations.
It all works because of this simple philosophy: we want our loan officers to build their business, build their brand, and realize their full potential. To do this, we support them like no other company can. Our technology is second to none, with a full staff of developers and programmers. Add that to our full-service marketing and videography department, best in class operations teams, and a family type culture that has been described as the number one reason people love working here, create the perfect recipe for success.
Here are some extra facts about us – our results, statistics, and more:
- We have closed a minimum of $1B in business annually since 2019, closing 1.9b last year in 2024.
- We’ve been named Connecticut’s #1 Purchase Lender for five consecutive years.
- We continue to excel in purchase-based business. In 2024, 90% of our closed loan business was purchase business.
- We have proprietary software we have built to help loan officers utilizes best in class crm’s to monitor their database. When a client is ready to refi, or move, the lo will know before they do!
- We’re licensed in 46 states (plus DC and a branch in Guam) and have over 400 employees.
- We’re a direct seller servicer (FNMA, Freddie, and Ginnie).
- We focus heavily on technology and have developed in-house software to streamline all facets of the sales process. – for our loan officers, our borrowers, realtors, and more.
- We have an in-house marketing/tech team that includes developers, graphic designers, videographers, copywriters, and more – all of which support our sales teams and their business.
Design that matches your identity
“This is my seventh company that I’ve been with, and I can tell you right now, sitting here today, that this is the company I will end my career with.”
Jorge DosSantos
BRANCH MANAGER | BROCKTON, MA
Don't just take our word for it
Hear it from the people who witness it every day.
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